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Otto Kolbe

An expert in IT Systems Engineering and Cloud Telephony, Otto Kolbe brings over twenty years of systems engineering experience to the table. His extensive 12-year background in VoIP and SIP protocols, bolstered by the prestigious MCSA and MCSE certifications, has established him as an authority in the field of cloud telephony.

AI Call Transcription: Turn Calls Into Actionable Insights

How many critical business decisions happen over the phone and then disappear the moment you hang...

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The Complete Travel eSIM Guide: Stay Connected Anywhere

You land in Tokyo. Pull out your phone. No signal. Your international roaming? $400 for the week....

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Text-to-Speech Cloud PBX: Your Complete Guide

Three days. That's how long most companies wait to update a simple phone greeting. While your...

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International VoIP provider: Your comprehensive guide for 2026

Picture this: Your company just expanded to three new countries, but your voice termination costs...

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SIP Trunk: Trends and benefits for modern businesses

With so much research available showing that the SIP trunking market is expanding significantly,...

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Failover Cloud PBX: The Complete Guide to Business Continuity

Picture this scenario: Your biggest client calls during a system emergency, but your phones are...

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Call Flow Designer: Automate Global Business Communications

Picture this: It's 3 AM in New York, 8 AM in London, and 4 PM in Tokyo. A frustrated customer in...

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What is DTMF, and why is it still relevant for global companies?

Did you know that DTMF (dual-tone multi-frequency) remains the backbone of automated customer...

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5 Essential tools to optimize your Call Center

In 2024, the global call center market was valued at over $352 billion-and projections show it will...

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Cloud Phone Systems: Never miss a call and boost customer satisfaction

Have you ever wondered how much time your team spends managing calls, messages, and client contacts...

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