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Otto Kolbe

An expert in IT Systems Engineering and Cloud Telephony, Otto Kolbe brings over twenty years of systems engineering experience to the table. His extensive 12-year background in VoIP and SIP protocols, bolstered by the prestigious MCSA and MCSE certifications, has established him as an authority in the field of cloud telephony.

5 Essential tools to optimize your Call Center

In 2024, the global call center market was valued at over $352 billion-and projections show it will...

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Cloud Phone Systems: Never miss a call and boost customer satisfaction

Have you ever wondered how much time your team spends managing calls, messages, and client contacts...

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How NAT affects VoIP call quality and its solutions

Imagine the internet as a vast and intricate network of interconnected roads and highways, where...

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How Cloud PBX simplifies communication across multiple branches

Did you know the cloud PBX market is set to reach $19.07 billion this year? It’s no surprise!...

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Boost productivity with Virtual-Call cloud telephony

Communication is the backbone of any business. When it’s clear and efficient, productivity soars,...

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Enhance connectivity with VoIP & Microsoft Teams

With the growing demand for flexible and efficient communication solutions, integration between...

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Integrating SIP Trunking with PBX systems: benefits and challenges

The global VoIP market is rapidly expanding, projected to reach $472.26 billion by 2033, driven by...

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Boost productivity with Microsoft Teams Direct Routing and VoIP

What obstacles are impeding an efficient workflow in your company? The use of redundant...

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Understanding virtual calls: basics, features, and benefits

Virtual calls, which allow individuals and businesses to communicate seamlessly over the internet,...

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Step by step to successfully implement SIP Trunk

Think of SIP Trunk as an advanced digital highway, replacing the old infrastructure of traditional...

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