Voice-Over-IP (VoIP) - A practical guide

VoIP or “Voice over Internet Protocol” often confounds with a cloud phone system. Well, if you align with this thought (an approach used for marketing and advertising), then you've landed at the right location. 

VoIP elucidates the process of “voice transmission over the internet”. But what exactly does it encompass? Is it analogous to a telephone system, or is it altogether different?

In this article, we aim to dissipate the cloud of confusion encircling VoIP while elaborating on its technical aspects. Beginning with a fundamental understanding of VoIP, we delve into the underlying technology and elucidate how it differs from an internet-based telephone system.

Gear up for an insightful journey into the sphere of internet communications - VoIP unveiled, buckle up!

1. WHAT IS VOIP?

VoIP or “Voice over Internet Protocol” specializes in the procedure of delivering voice communication over the internet. Users can employ this protocol to facilitate voice calls via an array of devices, like computers, smartphones, IP phones as well as WebRTC-supporting browsers.

In essence, VoIP is a bridge that enables digital telephony. Practically, VoIP reroutes telephonic communications, conventionally channeled via analogue or digital connections, through the internet.

2. How does VoIP work with cell phones? 

The efficiency of VoIP on mobile devices is possible through specialized applications (apps). These apps offer users the utility of making and receiving calls over the internet, deviating from the traditional telephone network. Several popular platforms utilizing VoIP are:

1. Skype: acknowledged for messaging, voice, and video calls over the internet.
   
2. WhatsApp: known for its voice and video calling feature over the internet, both for individual and group calls.

3. Zoom: recognized for professional video conferencing using VoIP for voice communication.
   
These applications reap the benefits of VoIP for efficient and cost-effective communication over the internet, virtually negating the physical distance between communicators.

3. can any phone use VoIP? 

No, not every device comes with default VoIP capabilities. However, two alternatives are available: IP telephones that are connected directly to your internet network or traditional telephones adapted for VoIP usage via specialized adapters.

4. Is VoIP responsible for the functions of a telephone system? 

It's pivotal to realize that VoIP does not inherently deliver functionalities like call forwarding or conference calls, which are integral to a telephone system. VoIP is simply a protocol providing these functions, through a telephony system, over the internet instead of conventional telephonic lines.

While a cloud-based telephone system offers an array of telephony services, VoIP serves as the technological backbone that brings these capabilities to life over the internet. Proffering a simple analogy – if your cloud telephony system is a vehicle, VoIP is the road it navigates.

5. ARE THERE COSTS FOR VOIP?

The answer is: it depends. There are free VoIP services, most of which are financed by advertising. With paid services, you usually get more features and better voice quality. 

6. how is a VoIP phone connected? 

A VoIP phone can be plugged directly into your internet network, similar to a computer. 

How can we help you?

Finally, it's important to emphasize how Virtual-Call can enhance your VoIP experience. At Virtual-Call, we consolidate the best of VoIP technology to offer you seamless communication that is both more flexible and efficient.

We offer more than just call connections. With our solution, you gain access to a wide range of functions, such as call forwarding, waiting loops, and teleconferencing. In addition, we have a dedicated customer service team that is available to help you optimize VoIP usage in your daily life at any time.

Are you ready to elevate your communication to a new level? Then don't wait any longer! Click on the button below and sign up for a free demo of the impressive capabilities Virtual-Call can offer you and your business. Discover how VoIP can revolutionize the way you communicate!

I hope I’ve been able to answer some of your questions and shed a little light on this subject. Remember, it's not magic, it's technology, and it's there for everyone, as long as we can utilize it. Until next time, dear readers. Stay curious and open to new insights.

We connect you to the world! 🌏

* This article was written by Mr. Otto Kolbe, IT engineer and CEO of Virtual-Call.