Teams Telephony Direct Routing Licenses

Direct Routing opens up a world of possibilities by seamlessly integrating your phone network with MS Teams and harnessing its exceptional communication capabilities. Choosing the right licensing option for your organization depends on your specific needs. For a straightforward integration, Microsoft's phone plans are recommended. Alternatively, if you have specific requirements and an existing phone infrastructure, collaborating with a telecom provider may be the perfect fit.

By understanding and selecting the right licensing options, you can seamlessly integrate telephony into your MS Teams environment. Dive into this blog post to discover which licensing options are best suited for Direct Routing in MS Teams Telephony.

1. What is Direct Routing, and How Does It Work in MS Teams?

Direct Routing is a powerful feature in Microsoft Teams that enables making calls over the phone network. It allows organizations to connect their existing phone infrastructure with Microsoft Teams, unleashing the platform's robust communication capabilities. Implementation requires a few steps – configuring a Session Border Controller (SBC) as a gateway between the phone network and MS Teams, setting up user information, and linking user identities with phone numbers. With these steps completed, your users can start making and receiving calls directly through MS Teams.

2. Recommended Licensing Options for Direct Routing in MS Teams Telephony

To be able to fully use Microsoft Teams and make calls through it, you need one or more Microsoft 365 or Office 365 licenses. As a general rule, you will have an additional charge for each phone number to Microsoft Teams for using Direct Routing. Microsoft offers several licensing options for Direct Routing in MS Teams Telephony to cater to different business needs. Here are some recommendations:

1. Microsoft Phone System: This license provides the basic phone functionality required for MS Teams Telephony, including direct forwarding. It is ideal for companies seeking essential phone features without additional complexities.

2. Microsoft Calling Plan: With this license, you not only get MS Teams Telephony features but also direct connectivity to the public telephone network. It suits businesses handling both internal and external calls seamlessly.

3. Microsoft 365 Business Voice: This comprehensive license goes beyond direct routing and offers advanced phone features such as call schedules, meeting management, and automated voice prompts. It is the go-to choice for businesses with extensive communication requirements.

3. Find Your Ideal Direct Routing Solution with MS Teams Telephony

Direct Routing enables seamless integration between the telephone network and Microsoft Teams, allowing you to exploit the full communication potential. Choosing the ideal license for your organization depends on your specific needs. If you're looking for simple, straightforward integration, Microsoft's telephony plans are recommended. On the other hand, if you already have an existing telephony infrastructure or require advanced features, working in partnership with a telecom provider may be the best option.

By carefully assessing your needs and deciding the appropriate license, you'll be able to optimize your telephony experience within the regulatory scope while achieving cost savings. Make the most of Direct Routing in MS Teams Telephony by finding the license option that best suits your needs. Elevate your communication experience and drive your business forward.

4. How does the Virtual-call integration with MS Teams direct routing work?

At Virtual-Call, our integration process is streamlined and hassle-free, thanks to our fully automated implementation. Implementing Microsoft Teams Direct Routing no longer requires an external IT company or a team of technicians. You don't even need extensive PowerShell knowledge. Our fully automated wizard takes care of the connection and provisioning process, making it effortless for you. 

With Microsoft Teams Direct Routing, your company can establish a direct connection between your communication platform and our Cloud PBX or SIP Trunk services. This integration combines the powerful capabilities of Microsoft Teams with the reliability and flexibility of our Cloud PBX and SIP Trunk, streamlining and enhancing your overall communication system.

Experience the simplicity and ease of our deployment process – it's that straightforward. Fill in the form now and get a free demo of Virtual-Call's MS Teams Direct Routing integration.

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